Get to Know: Jay Vargas

Get to Know Our Team Jay Vargas - Calyx IT

Meet Jay, Service Delivery Technician with Calyx. What value do you bring to our clients? I have loved IT for as long as I can remember. Before starting my professional career, I was the support agent for my entire family. As an IT professional, I strive to connect with and care for my clients as…

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Introducing TimeZest: A New Self-Scheduling Tool for Calyx Clients

Introducing TimeZest The Scheduling Tool - Calyx IT

Calyx is thrilled to announce the launch of a new scheduling option that will streamline your experience with our service delivery team. We understand that coordinating a convenient time for both you and our technicians can sometimes be a hassle, leading to delays in addressing your non-urgent issues. That’s why, through our partnership with TimeZest,…

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Get to Know: Dana Dollaeye

Get to Know Our Team Dana Dollaeye - Calyx IT

Meet Dana, Director Of Service Delivery with Calyx. What value do you bring to our clients? The customer service experience is what I live for. I am over the top passionate about customer interaction and how it makes them feel. It does not matter if I am helping you change the batteries in your mouse…

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Get to Know: Frankie Santiago

Get to Know Our Team Frankie Santiago - Calyx IT

Meet Frankie, Business Development Manager with Calyx. What value do you bring to our clients? As a Business Development Manager and with my previous sales experience, I feel like I contribute great value to Calyx and its clients. I am a great listener and learner. I make it a point to truly listen to my…

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Get to Know: Anthony Ruff

Get to Know Our Team Anthony Ruff - Calyx IT

Meet Anthony, Systems Engineer with Calyx. Anthony designs and implements solutions for our platform and client needs. What value do you bring to our clients? I have worked professionally in IT for companies both small and very large, ranging anywhere from 10 to 100,000 employees in size. I have had the privilege of traveling the…

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Get to Know: Denny Rahe

Get to Know Our Team Denny Rahe - Calyx IT

Meet Denny, a Service Delivery Technician with Calyx. Denny works closely with our clients to help resolve any day-to-day issues they encounter, to deploy new systems and ensure that they have everything needed to be productive and efficient. What value do you bring to our clients? I think the value I bring to our clients…

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Get to Know: Eric Winter

Get to Know Our Team Eric Winter - Calyx IT

Meet Eric, Systems Administrator with Calyx. Eric is a trusted resource when it comes to managing and maintaining our clients’ software, systems, and networks. What values do you bring to Calyx and to clients? I bring my strong work ethic to bear by never leaving a job half-finished, or accepting anything other than the highest standards of excellence in…

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Get to Know: Mike Michelakis

Get to Know Our Team Mike Michelakis - Calyx IT

Meet Mike, Systems Administrator with Calyx. Mike helps manage, maintain and keep our clients’ software, systems, and networks runnings smoothly.  What values do you bring to Calyx and to clients? Technical things aside, I try to bring professionalism, friendliness, calm and mentorship. I’m always happy to help out wherever and whenever needed. I strive to provide the…

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Get to Know: Ed Grauel

Get to Know Our Team Ed Grauel - Calyx IT

Meet Ed Grauel, our Chief Operating Officer, and self-proclaimed terrestrial astronaut. Ed is on the front line creating solutions that make our customers’ business run more smoothly. When it comes to Calyx customers, Ed is empathetic and relates to their needs and challenges. It’s exciting to build something that you know will help strengthen a…

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