Network Support Services

Network support from an MSP goes beyond simply fixing problems when they occur. It involves proactive monitoring of your network 24/7 to identify and resolve potential issues before they disrupt your business. This includes:

• Alerts so you can keep tabs on your network availability, uptime and performance. 
• Performance optimization ensures your network runs smoothly and efficiently for optimal speeds and reliability.
• Security protects your network from cyber threats through firewalls, intrusion detection and security audits.
• Maintenance keeps your network infrastructure up to date with software updates, hardware upgrades, and regular maintenance tasks.
• Support provides expert help when you need it, with quick response times and reliable solutions to network problems.

Outsourcing to an MSP offers several advantages:

• Cost savings: Eliminate the need to hire, train, and retain dedicated IT staff.
• Access to expertise: Leverage the knowledge and experience of a team of certified IT professionals.
• Enhanced security: Benefit from advanced security measures and proactive threat monitoring.
• Increased efficiency: Focus on your core business while experts handle your IT needs.
• Predictable budgeting: Fixed monthly fees make IT costs more predictable and manageable.

MSPs implement a multi-layered approach to network security, including:

• Firewall management that configures and maintains firewalls to block unauthorized access.
• Vulnerability assessments that regularly scan for weaknesses in your network and apply security patches.
• Security awareness training to educate your employees on cybersecurity best practices.

With an MSP, you have a dedicated team ready to respond immediately to network outages. They’ll work quickly to diagnose the problem and restore your network connectivity, minimizing downtime and its impact on your business.

MSPs use sophisticated monitoring tools to track network performance metrics like bandwidth usage, latency and uptime. They’ll provide regular reports and identify areas for improvement to ensure your network is always running at its best.

Yes, MSPs can design, implement and manage your Wi-Fi network to ensure reliable coverage, fast speeds and secure access for your employees and guests.

MSPs can help you set up secure remote access solutions to enable your employees to connect to your network and company resources from anywhere, while maintaining security and productivity.

What is SD-WAN?

A Wide Area Network (WAN) is a connection between two local networks. Software-Defined (SD) WAN means that the WAN is managed through software or programming.

What are the benefits of SD-WAN?

The short story is SD-WAN enhances agility, and it’s easy to deploy. SD-WAN networks can be quickly updated to suit the business as its needs change. Add five locations, no problem. Your IT team configures the devices and sends them out to target locations. It’s also easy to deploy since network equipment can be pre-configured and then plugged in for access. 

Why is SD-WAN better than other solutions?

Ease and efficiency add up to cost savings. SD-WAN allows businesses to get rid of expensive MPLS circuits as devices automatically create secure virtual private network (VPN) tunnels to other devices once brought online. This makes getting remote access to corporate resources much faster than with traditional methods.

What problem does SD-WAN solve?

Traditional solutions like MPLS route traffic to a corporate hub for security and then push back to the remote locations, which causes application performance issues and delays. SD-WAN gets it all done securely without all the time-wasting.

Why is SD-WAN beneficial for remote workers?

A home-based employee can get their equipment powered up and access corporate networks without direct IT assistance. Plus, their applications work better without all the lag time.

What’s cool about SD-WAN?

An SD-WAN network for business isn’t a static data pipeline. The system can analyze and learn from traffic patterns to optimize application performance. You have enhanced visibility into your network in multiple locations and can see bandwidth usage. That also means you can prioritize and control applications for optimization. It’s flexible, so you can easily add bandwidth and locations.

We want our partners to make informed, confident decisions. That means we look closely at your existing infrastructure, applications, and security needs. These elements inform what an SD-WAN implementation looks like for your company from a cost and timing perspective. We help you understand what type of cost-savings you may experience over time for a big picture view of long-term benefits. 

We can also fully manage your SD-WAN network, so there’s no self-administration required. We help you transition to SD-WAN, and Calyx handles monitoring, maintenance, proactive troubleshooting, predictive failures, and replacement of hardware before a failure. It’s all a part of our Calyx Network solution. Maybe you have more questions like: How do I get started with SD-WAN ASAP? Take the next step, and contact us.