IT Support for Accounting Firms

The cost of managed IT services varies depending on several factors, including:

• The size of your business.
• The complexity of your IT infrastructure.
• The specific services you require.
• The service level agreement (SLA) you choose.

Select an MSP with a proven track record in your industry, robust security certifications, demonstrable experience with regulatory compliance (GLBA, etc.) and a clear understanding of your business objectives. Request references and case studies from similar institutions.

An SLA (service level agreement) is a contract that outlines the services the MSP will provide, their responsibilities, guaranteed response times and performance metrics. This agreement is crucial for understanding what you’re getting.

MSPs implement robust security measures, including firewalls, intrusion detection systems, data encryption, access controls, vulnerability assessments and regular security audits. They also ensure compliance with industry regulations (e.g. GDPR, PCI DSS).

An MSP will have a disaster recovery plan in place to restore your data and systems quickly. They can also help with incident response and forensic analysis.

We partner with leading cloud providers that meet the stringent security and compliance requirements of the financial industry. We implement robust data encryption, access controls and security monitoring to protect your data both in transit and at rest.

Cybersecurity insurance helps cover the costs associated with a data breach, such as legal fees, notification costs and credit monitoring for affected clients. It’s highly recommended for accounting firms due to the sensitive data they handle. Your MSP can often advise on this.

MSPs usually assign a dedicated account manager to each client for regular communication and strategic planning. They may also use ticketing systems, email updates and regular meetings.

MSPs usually assign a dedicated account manager to each client for regular communication and strategic planning. They may also use ticketing systems, email updates and regular meetings.

Many MSPs act as their vendor liaison and place tickets and help manage support with software vendors.

Yes. MSPs can supplement your existing IT team. They can handle specific tasks (like cybersecurity or cloud management), allowing your internal team to focus on strategic projects.

MSPs offer several benefits: cost savings, access to expertise, proactive maintenance (reducing downtime), enhanced security and allowing your team to focus on core accounting functions.

An MSP proactively manages and maintains your IT infrastructure and systems for a fee. They handle everything from network security and data backups to help desk support and software updates. Think of it as outsourcing your IT department.