What exactly does network support from an MSP entail?

Network support from an MSP goes beyond simply fixing problems when they occur. It involves proactive monitoring of your network 24/7 to identify and resolve potential issues before they disrupt your business. This includes:

• Alerts so you can keep tabs on your network availability, uptime and performance. 
• Performance optimization ensures your network runs smoothly and efficiently for optimal speeds and reliability.
• Security protects your network from cyber threats through firewalls, intrusion detection and security audits.
• Maintenance keeps your network infrastructure up to date with software updates, hardware upgrades, and regular maintenance tasks.
• Support provides expert help when you need it, with quick response times and reliable solutions to network problems.