Creating a Better Way

By January 26, 2021 February 18th, 2021 Inspiration, IT Insight

Around 1050 BC, the Phoenicians created the first true alphabet as a better writing system, which eventually became one of the most widely used around the globe.

In 1913, Henry Ford revolutionized the auto industry by leveraging the innovation of the moving assembly line, creating a better way to mass produce cars and deploy labor.

Since its founding in 2003, Elon Musk and Tesla have created a better way to address the carbon emissions crisis and reduce our dependency on oil.  

In January of 2007, Apple launched the first iPhone, paving a better way to connect and access the world on the go.

Uber identified commuter frustration with the traditional cab system and, in 2009, created a better, more convenient way for travelers to control their experience.

This is the magic of innovation — finding better ways to make things, well, better. 

Since our founding in 2015, Calyx has been driven to create better ways for our clients to utilize cloud-based technology in business. Bottom line — it’s about delivering truly transformative solutions that make our clients’ businesses stronger and more profitable. That’s a tall order. Here’s how we get it done. 

The right people

Simply put, we make a promise to every client that we’ll deliver a holistic approach that’s fully managed and fully supported. Fulfilling this promise requires an operational philosophy that relies on people with natural talent and passion. Why? Because the right people commit to embrace and live our core values: 

  • Do the right thing
  • Own it
  • Challenge everything

In doing so, our people support our core purpose of creating a better way. 

The right process

Our customer journey is where the magic happens. (Yes, there are unicorns, which we’ll get into at a later time.) Over the years, we’ve come to realize that there’s a better way to ensure a good fit between us and the businesses we serve. We seek cultural, philosophical, and financial alignment as a foundation for mutual success. Without it, we can’t move forward. With it, we work in harmony toward mutual goals. We’ve created a better way to do IT right, from building objectives and setting expectations together, to onboarding new employees with less hassle and disruption. It’s the “measure twice, cut once” rule. 

Perhaps our greatest strength is our ability to serve and support. It’s the secret sauce to maintaining happy customers, which is our most important metric. It’s about leveraging technology to create a better way forward so customers can work with less hassle and disruption. When we do what we say we’ll do, we inspire happiness. 

The right technology

So, what makes us unique? Ironically, it’s less about the technology and more about the “why.” It’s the value that our methodology and proven solutions bring to our clients. Getting it right means simplifying everything. We eliminate complexity and streamline IT administration, all with a predictable IT spend. Doing it right means delivering a more elegant, easier IT experience with better speed and performance. Finally, keeping it right means we’ve always got your back. Providing exceptional support whenever you need it improves productivity, efficiency, and business agility. 

While we’re not a household name like Apple, Uber or Tesla, Calyx is no less committed to always finding a better way for our customers. 

Also read our post on How to Create a Better Way.